Writers Axis — Privacy Policy

Writers Axis (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you use our website, client desk, and writer desk. 1. Information we collect • Account details: name, email address, password (stored securely), and optional profile photo or avatar. • Order data: project titles, briefs, academic level, word counts, deadlines, time zones, notes, and files you upload. • Messages and support: chat messages, contact-form submissions, and support tickets. • Payment metadata: amounts, status (e.g. pending, released), and method type. We do not store full card numbers on our servers when payment is processed by a third-party provider. • Technical data: basic device and browser information, session data, and usage needed to keep the service secure and working. 2. How we use your information • To create and manage your account and deliver writing services. • To match orders, share timelines, messages, and files between clients and writers. • To process payments, hold funds in escrow-style pending status until approval, and release or refund as applicable. • To send service emails (order updates, messages, security codes) and respond to support requests. • To improve the product, prevent fraud, and enforce our Terms and Policies. 3. Sharing We do not sell your personal data. We may share information only with: • Writers assigned to your order (brief, files, and messages needed to complete the work). • Service providers that help us operate the platform (hosting, email delivery, payment processing), under appropriate safeguards. • Authorities when required by law or to protect rights, safety, or the integrity of the service. 4. Data retention We keep account and order records for as long as needed to provide the service, resolve disputes, and meet legal obligations. You may request deletion of your account; some records may be retained where required (e.g. payment or dispute history). 5. Security We use industry-standard measures (including secure authentication and encrypted connections) to protect your data. No method of transmission or storage is completely risk-free; please use a strong password and keep your login private. 6. Your choices • Update your profile and password from your desk. • Request access, correction, or deletion of personal data by contacting support or emailing writersaxis1@gmail.com. • Opt out of non-essential marketing emails if we send them (transactional service emails will continue). 7. Children Writers Axis is intended for adults and organisations. We do not knowingly collect personal information from children under 16. 8. Changes We may update this Privacy Policy from time to time. The “Updated” date on this page will change when we do. Continued use of the service after changes means you accept the revised policy. 9. Contact Questions about privacy: writersaxis1@gmail.com or the Contact page on our website.