Writers Axis — Privacy Policy

These Policies explain how Writers Axis handles pricing, payments, revisions, confidentiality, and professional standards. They apply together with our Terms of Service and Privacy Policy. 1. Pricing • Standard pricing is published on the Pricing page and calculated from word count (or pages) and academic level. • The rate locked on an accepted order applies to that order unless both sides agree to a change in writing on the order thread. • Priority or rush work may carry different rates when shown at order time. 2. Escrow and payments • Client payments are held in pending (escrow-style) status until the client approves the final draft. • After approval, payment is marked for release according to our payout process. • Clients should complete payment as instructed at checkout or on the order. Writers see pending and released amounts under Earnings. • Disputed amounts may remain held until the issue is resolved. 3. Revisions • Clients may request revisions that stay within the original brief (same topic, scope, and level). • Writers should respond to revision requests within 48 hours unless another timeline is agreed on the order. • Requests that expand scope (new sections, new topics, or large increases in length) may require an updated price or a new order. 4. Deadlines and communication • Deadlines are set on the order. Both sides should communicate delays early via order messages. • Reply promptly to keep projects moving. Writers are encouraged to respond within a reasonable window (e.g. within a few hours during active work) to maintain response-rate standards. 5. Confidentiality • Client briefs, files, and personal data are confidential. • Writers must not share client materials outside the order or use them for other projects. • Platform staff access order data only as needed to operate support, security, and quality. 6. Writer code of conduct • Deliver work that matches the agreed brief and deadline expectations. • Communicate status changes honestly. • Never submit plagiarised or fabricated content. • Treat clients and colleagues with respect. 7. Client responsibilities • Provide a clear brief, required sources, and files on time. • Use deliverables in line with your institution’s or organisation’s rules (including academic integrity policies). • Approve, request revision, or raise issues through the platform so records stay accurate. 8. Cancellations and refunds • Before significant work has started: refund may be issued less any processing or non-recoverable costs. • After a substantial draft has been delivered: refunds are partial or declined depending on work completed and cause of cancellation. • Chargebacks initiated without contacting support first may lead to account restrictions. 9. Support • Use in-desk Support or the public Contact page for help. • For privacy or legal questions, email writersaxis1@gmail.com. 10. Updates We may update these Policies as the product evolves. The date on this page reflects the latest revision. Continued use of Writers Axis means you accept the current Policies.